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Customer Service

Shipping & Delivery

All orders take 48 hours to be custom cut by market leading CNC machines then orders are dispatched by UK MAIL with a next day delivery service.
Delivery Monday-Friday 7am-5.30pm.
UKMAIL will need a signature upon delivery.
Free delivery on all orders in UK Mainland
Extra charges will be applied to the original postage fee if you are not within the UK Mainland.
If you would like more info on prices, please contact us.

Privacy & Security

Click here to see our Privacy Policy
Returns & Replacements
If you are not satisfied with an item and you wish to return it you can do so if you notify us either via email or telephone 0870 60 70 198 within 7 days of receipt of goods.
If we have supplied you the wrong item in an error we will replace this for you free of charge, if you have ordered the wrong item ,you will need to return it to us and pay £5 as a re-stocking fee and we will then replace you with the mat your requier. 
We will provide you with a returns authorisation number before we can accept any returns.
You then need to return your items along with the authorisation number to:
Customer Services, Profile Autones.,
Unit 7 Erica Road, Stacey Bushes,
Milton Keynes,
MK12 6HS,
Refund / Cancelation Policy 
 We will refund the full value of your order within 30 days of receiving your notice of contract cancellation. If your item is faulty, we will do our best to resolve any issues. Where necessary we will replace the item and incur any postage costs Please note items left for the courier to collect are at your own risk. Items will not be credited back to your Paypal account until they are received by Profile Autones in an unused and resell-able condition.
For orderes placed in error and if you have changed your mind afte rpurchase we will deduct a 10% re-stocking fee and we will not refund return cots.
Orders placed on the website will not be eligible to offers on our eBay or Amazon stores
Payment, Pricing & Promotions
All payments will be processed by Paypal, credit cards over Paypal gateway or by telephone.
Viewing Orders
Log in to your account (if there was one created at the point when the order was placed) and view My Orders link.

Tailored Car Mats

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